Job Description

Job Seekers, Please send resumes to resumes@hireitpeople.com

Job Details:

Exhibit proficient listening abilities while engaging in daily communication with Child Welfare and system development personnel to resolve software related issues through research, analysis, and solution formulation.

Purpose of Position/Summary:

Exhibit proficient listening abilities while engaging in daily communication with Child Welfare and system development personnel to resolve software related issues through research, analysis and solution formulation. Demonstrate the capacity to write clearly and succinctly tailoring information for diverse audiences. Maintain, organize and track documentation related to software systems effectively.
Provide comprehensive support for the Statewide Automated Child Welfare Information System (SACWIS) possessing a robust understanding of its functionalities. Be well versed in the data relationships within SAWCIS applications, offering precise guidance to users for accurate data entry.
Understand and support child welfare policies, procedures and practices to assist users in documenting federal Titel IV-FC requirements, Adoption and Foster Care Analysis and Reporting system (AFCARS) requirements, and National Child Abuse and Neglect Data System (NCANDS) requirements.
Manage software security tasks, including the creation and maintenance of user profiles, ID, and passwords while ensuring appropriate security measures for system functions.
Deliver software support to both internal and external clients via telephone, email and Microsoft Teams, addressing daily production issues with the SACWIS environment.
Prioritize and plan work activities, analyze and troubleshoot customer inquiries regarding software applications and communicate effectively with both technical and non-technical stakeholders.
Adhere to the complete software development lifecycle, including documentation of business needs analysis, system analysis, functional and technical design, development, testing and production support.

Job Tags

Contract work,

Similar Jobs

YUMILashes USA

Beauty Consultant Job at YUMILashes USA

Beauty Consultant Location Beverly Hills, CA : We are currently seeking a highly motivated and driven individual to join our team as an Inside Sales Representative. As the US distributor for a prestigious and high-quality beauty brand from France, we cater to both B2B...

SAP

SAP Sales Performance Management iXp Intern - Operational Security Specialist Job at SAP

**We help the world run better**At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a... ...title: SAP Sales Performance Management iXp Intern - Operational Security SpecialistLocation: Birmingham, AL (Hybrid, minimum 3 days in...

Ace Hardware

Ace Handyman Services - Craftsman (Austin, TX) Job at Ace Hardware

...100 years. Ace launched Ace Hardware Home Services and is now Bringing Helpful to Your Home through a wide range of residential maintenance and home repair services including plumbing, heating, cooling, electrical, handyman and painting. **Ace Handyman Services** is changing...

Volvo Cars of Queens

Volvo Valet/Shuttle Driver Job at Volvo Cars of Queens

Volvo Cars of Queens is currently looking for a Sales Valet/Porter to join our Winning team!!The ideal candidate for all positions must... ...with a stable work history. All candidates must have a valid drivers license. A "Whatever It Takes" mindset is a requirement to be...

American Airlines

Operations Coordinator, Inflight - PHX Job at American Airlines

**Intro**Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you'll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you'll tackle challenges...

Help Desk Support Job at Hire it People, Inc, Indianapolis, IN

R08wZnZZMlZxcTRGdFFpUnhjQ1ltWFF5TFE9PQ==