IT Customer Support Specialist
Contract: 6-12 months (possible extension/perm)
Location: South Jordan, UT
Pay Range: $20-22/hour on W2
Industry: Financial Services
Russell Tobin is seeking a proactive IT Customer Support Specialist to join and enhance the IT client support team with one of our top clients.
Role Overview:,
You will provide technical assistance to customers, troubleshoot issues, and ensure a smooth user experience. Ideal candidates are tech-savvy problem-solvers with strong communication skills.
Key Responsibilities:
- Support: Resolve hardware, software, and network issues via phone, email, and chat.
- Customer Service: Engage with users to diagnose and fix problems, ensuring satisfaction.
- Documentation: Update knowledge base and maintain clear records of support tickets.
- Monitoring: Track system performance and address potential issues proactively.
Qualifications:
- Education: Bachelor’s degree in IT, Computer Science, or related field, or equivalent experience.
- Experience: 1-2 years in a technical support or IT customer service role.
- Skills: Proficient in troubleshooting, with strong communication and problem-solving abilities.
Benefits
Pride Global offers eligible employee’s comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance and employee discounts with preferred vendors
At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe. Position Summary This is a skilled profession requiring technical and apprenticeship training....
**Security Guard**PeopleReady of Escondido, CA is now hiring Security Guards in Carlsbad, CA!Apply today and you could start as soon as tomorrow.**As a PeopleReady associate you'll benefit from:**+ Next-day pay for many of our open positions+ The choice of long-term...
Job Description ~ The Director, Client Services (Janitorial) reports to the Sr Director, Client Services and directly supervises Operations Managers, Area Managers, and/or Account Managers. Additionally, the Director of Operations works with business development, finance...
If you are looking to enhance, change, or even start your career in the logistics and supply chain field, we have the position for you! Our Route Supervisors play a pivotal role in the overall success of our operations in being the face of the company to our various customers...
...A Day in the Life: As the In-Store Shopperyou will have the opportunity to be the best and select the best of the best for our online shoppers. To be successful in the position, you must take pride in your work, care about what is selected for our customers, and...