Job Description

Job Description and Duties

Why Join DHCS?

The Department of Health Care Services (DHCS) is the backbone of California’s health care safety net. Our success is made possible by the hard work of more than 4,800 DHCS team members and through collaboration with the federal government and other state agencies, counties, and partners for the care of low-income families, children, pregnant women, older adults, and persons with disabilities. This is an exciting opportunity to join our diverse team in the following role. If you are interested in joining our team, apply today!

About this Role:

The Staff Services Manager I (SSM I) Specialist assists and advises the Division Chief and Assistant Division Chief in leading complex sensitive program development, policy, and coordination relative to QHED. The SSM I Specialist will serve as Project Manager for complex projects, effectively delivering on the division's programmatic priorities, including but not limited to compliance with Final Rule requirements. The SSM I Specialist will apply subject matter expertise in strategic planning and quality improvement efforts across QHED. The incumbent will perform various duties with a high degree of sensitivity, difficulty, and responsibility requiring knowledge of cross divisional departmental operations and the need for confidential capacity. The SSM I Specialist shall identify risks, anticipate needs, and provide recommendations to inform executive leadership.

Have questions and/or need assistance?
Contact  Recruit@dhcs.ca.gov , we are here to help walk you through the state hiring process!

This position is subject to the Department’s Conflict of Interest Code and filing a Statement of Economic Interests (Form 700) when assuming office, annually while in office, and upon leaving office.

You will find additional information about the job in the .

Working Conditions

Please see the Telework and Salary Information section below for telework, reporting location, and temporary statewide salary reduction details.

Special Requirements

Simple Application Steps

If you are interested in this position, complete the following simple steps:

1. Review the education and experience minimum qualifications (MQ’s) of the

   . See the Minimum Requirements section above.

2. Complete the state application by clicking “Apply Now” above. See below for detailed application instructions.
3. Submit your application package with all required documents, which include the Cover Letter - see the "Required Application Package Documents" section below.
4. Once you have applied, take the Staff Services Manager I Examination.

If using education to meet classification MQ pattern:

Education: If you are meeting minimum qualifications with education, you must include a copy of your diploma/degree and/or unofficial/informal transcripts for verification. Official transcripts may be required upon appointment.

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

• Ability to reason logically and creatively, utilizing a variety of analytical techniques to resolve complex governmental and managerial problems.
• Ability to demonstrate excellent verbal and written communication skills, especially when reviewing and editing documents.
• Familiar working with regulations, policy, and procedures.
• Proficient in Microsoft Office Suite.
• Ability to analyze data and present ideas and information effectively, both orally and in writing.
• Ability to develop and evaluate alternative paths of action, advise leaders, and work collaboratively with others on implementation plans.
• Experience in developing operational or management systems and processes.
• Able to work in collaboration with others as well as independently.

Benefits

DHCS is dedicated to creating an innovative workplace for its team members that is inclusive, diverse, and interactive! Here are a few of the ways we stay engaged with our team:

• Continuous and ongoing training
• Diversity, Equity, and Inclusion program activities
• Employee Assistance Program (EAP)

Additionally, as a team member of the State of California, you may be eligible for many benefits, such as:

• Medical, including health, dental, and vision insurance.
• Paid Holidays and vacation/leave
• Defined retirement program
• Savings Plus Program (401(k), 457)
• Medical/Dependent Care Reimbursement Accounts

Full benefits information can be found on .

provides more information about our commitment to serving Californians and organizational excellence.

We need your help! Please let us know how you heard about our position by taking this brief, optional survey: . This survey is not required to be considered for this position.

Telework Information

Currently, this position may be eligible for telework up to three days per week and is required to report in-person and site-based a minimum of two days per week. The amount of telework is at the discretion of the Department and is subject to change consistent with DHCS’ Telework Program and Government Code sections 14200 – 14203. Telework is available to California residents, and proof of residency may be required.

Business travel may be required, and reimbursement considers an employee’s designated office and residence subject to regulations and bargaining unit contract provisions. All commute expenses to the reporting location will be the responsibility of the selected candidate.

The DHCS office location for this position is 1501 Capitol Ave, Sacramento, CA 95814.

Personal Leave Program (PLP) 2025 agreement

Effective July 1, 2025, the California Department of Human Resources (CalHR) implemented the temporary Personal Leave Program 2025 (PLP 2025). PLP 2025 directs that each employee receive a temporary reduction in pay in exchange for PLP 2025 leave credits. The temporary salary reduction percentage and the number of PLP 2025 leave credits are based on the position’s associated bargaining unit. The salary range(s) included in this job advertisement do not include the temporary salary reduction. Please reach out to the hiring unit contact listed on this job advertisement for details.

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is optional. It may be included, but is not required.
• Other - Cover Letter addressed to Jeny Quintero, Assistant Division Chief, focusing on what qualifies you specifically for this role regarding the desirable qualifications, knowledge, skills, and abilities you possess.

Job Tags

Permanent employment, Full time, Contract work, Work at office, Remote work, 2 days per week, 3 days per week,

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