Job Description

Nationality / Language Skills • Western nationals preferred; fluent in Chinese and English (listening, speaking, reading, and writing) with professional-level interpreting and translation capabilities. Education • Bachelor’s degree or above; majors in language, international trade, marketing, or new-energy-related fields preferred. Work Experience

• 1–3 years of experience as a sales assistant or in customer support; background in new-energy sectors (energy storage, PV, EV charging, etc.) is a plus.
• Familiar with international trade procedures and Incoterms; experience in contract review and assisting in business negotiations.

Skills

• Proficient in Microsoft Office, CRM systems, and basic data-analysis tools.
• Excellent cross-departmental communication and project-management skills; strong stress tolerance.

Other

• Willing to travel domestically and internationally; passionate about the new-energy industry and a fast learner. Overseas Customer Support
• Provide real-time Chinese-English simultaneous interpreting and document translation during business negotiations, trade shows, technical exchanges, etc., to ensure smooth communication between parties.
• Assist the sales team in preparing English tender documents, contracts, product literature, and presentation materials, and professionally translate and polish related Chinese documents.

Sales Assistant Duties

• Follow up the entire order-to-delivery process for overseas customers: quotation, contract signing, production scheduling, logistics tracking, and after-sales feedback.
• Maintain the CRM system, generate regular sales reports, and support the team in formulating market strategies.
• Coordinate with internal R&D, production, quality, and other departments to ensure on-time delivery of customer projects.

Market & Customer Relations

• Participate in overseas exhibitions and online promotion activities, collect industry information and customer needs, and help develop marketing plans.
• Build and maintain customer files, conduct regular follow-ups, and enhance customer satisfaction and repeat-purchase rates.

Cross-Cultural Communication • Leverage understanding of European and American market cultures to advise the team on business etiquette, negotiation styles, etc., thereby improving the company’s international image.

Job Tags

Contract work, Work experience placement, Work at office, Overseas,

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